Privacy notice

We respect your privacy. This notice explains how we use the information you provide when making a travel request.

What we collect

  • Contact details you share (such as your name, email address, and phone number).
  • Request details (preferred date, group size, and message notes).
  • Optional preferences (for example, accessibility notes or preferred contact method).

How we use your information

  • To confirm and coordinate your travel request.
  • To send essential updates about your booking, timing, and support questions.
  • To respond to inquiries and provide help before and during your scheduled service.

Keeping it secure

We take reasonable steps to protect information against unauthorized access and misuse. If you have questions about your request, you can reach out through our support page.

Your choices

You decide what to share and how we contact you.

Email updates

If you agree, we’ll send updates related to your request. You can opt out when you prefer.

Support communication

We may contact you to confirm details, clarify timing, or answer practical questions.

Access & corrections

If something changes (like timing or contact information), tell us and we’ll help update your request.

Contact support
Questions about how we handle your data for travel requests? We’ll explain clearly.